Calende (“we,” “our,” or “us”) provides a software platform that enables businesses to manage bookings, scheduling, payments, and client relationships.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, and services (the “Services”).
We work with third-party payment processors to handle payments.
We may collect and process:
We do not store full payment card details. Payment processing is handled by third-party providers.
If you connect a financial account:
We may access and use financial data to:
We only use this data as necessary to operate and improve our Services.
We use collected information to:
We may share information with:
Including:
Information may be shared between users (e.g., businesses and their customers) as necessary to provide services.
We may disclose information if required by law or to protect our rights.
All data is stored within the United States.
We retain information as long as necessary to:
Depending on your location, you may have the right to:
To exercise these rights, contact us at: [Insert Email]
We use cookies to:
You can control cookies through your browser settings.
Our platform integrates with third-party services (such as payment providers). Their use of your data is governed by their own privacy policies.
Our Services are not intended for individuals under 18. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, contact us at:
Email: info@calende.io
Company: Calende LLC
Address: 55 Meadow Street Brooklyn, NY 11206
Calende enables businesses using our platform (“Businesses”) to send SMS messages to their customers.
By providing your phone number and opting in through a Business using Calende, you consent to receive SMS messages related to your interactions with that Business. These messages may include appointment confirmations, reminders, scheduling updates, order or service updates, and customer support responses.
Message frequency varies based on your activity with each Business. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@calende.io.
Consent to receive SMS messages is not a condition of purchase.
We collect your phone number and consent when you sign up.
By providing your phone number, you agree to receive SMS messages from that business via the Calende platform.
Consent is not a condition of purchase.
You may opt out of SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from that business unless you opt in again.
For assistance, reply:
HELP
or contact us at:
support@calende.io
Calende acts as a service provider facilitating messaging on behalf of Businesses. We process phone numbers and message data solely to provide SMS services. Businesses are responsible for obtaining proper consent before sending messages.
We do not share, sell, or rent SMS opt-in data or consent with third parties for marketing purposes.
When you receive SMS messages through Calende, we may collect:
This data is used to operate, maintain, and improve our messaging services.
We use third-party providers, including Twilio, to send and receive SMS messages.
These providers process your data solely for the purpose of delivering communications on our behalf.
Standard message and data rates may apply depending on your mobile carrier and plan.
We do not sell, rent, or share your phone number or SMS consent data with third parties for marketing purposes.
Calende may allow users to connect their Google account in order to enable features such as calendar synchronization, availability checking, booking management, and related scheduling workflows.
When you connect your Google account, we may access certain Google user data, such as:
- basic account information, including name and email address
- calendar information, including calendars, events, busy/free status, and related metadata
- other Google data only as necessary for features you explicitly enable
We use Google user data solely to provide and improve the user-facing features of the Calende platform requested by you, including syncing bookings with your calendar, helping prevent scheduling conflicts, displaying availability, and allowing you to manage appointments.
We do not use Google user data for advertising, and we do not sell Google user data to third parties.
We do not share Google user data with third parties except:
- with service providers acting on our behalf and under confidentiality obligations, where necessary to operate the Services
- where required by law, regulation, or legal process
- as otherwise authorized by you
We retain Google user data only for as long as necessary to provide the requested functionality, comply with legal obligations, resolve disputes, and enforce our agreements. When you disconnect your Google account or request deletion of your data, we will delete Google user data stored by Calende within a reasonable period, except where retention is required by law.
You can revoke Calende’s access to your Google account at any time through your Google account permissions settings. You may also request deletion of your connected Google data by contacting us at hello@calende.io.
Calende's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.We access your Google Calendar data specifically to:Create a dedicated "Calende" calendar to manage your studio bookings.Create, edit, and delete calendar events corresponding to your studio's schedule.Prevent double-booking by checking your availability.We do not share this data with third parties or use it for advertising purposes.
User Roles & Data Access: Google Calendar integration is an optional feature available exclusively to Administrative users (Studio Owners) to facilitate booking management. Regular users (Clients) do not have their Google account data accessed or processed by this service.
Disconnecting Services: Administrative users can revoke Calende's access to their Google account at any time by disconnecting the Google Calendar integration within the specific Studio management settings. Upon disconnection, Calende will immediately stop accessing your Google Calendar for that studio.